Our Refund and Return Policy was last updated on 23 March 2023

 

Regrettably, we do not provide refunds; however, we extend credit notes and vouchers as alternatives. These credits can be utilised for future purchases, ensuring the continuation of our exceptional customer service and support.

we cant rertun refund exchange at any conditions 
we decided some of issue of some refund retund exchange of some special cases only.

Thank you for shopping at rootpro.in

clear cut we cant rertun refund exchange at any conditions

 

Upon completing a Transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point, the User may cancel the Transaction unless it has been specifically provided for on the Platform. In this case, the cancellation will be subject to the terms mentioned on the Platform. We shall retain the discretion in approving any cancellation requests, and we may ask for additional details before approving any requests.

 

Once you have received the product and/or service, the only event where you can request a replacement or a return and a refund is if the product and/or service does not match the description as mentioned on the Platform. Any request for a refund must be submitted within three days from the date of the Transaction or such number of days prescribed on the Platform, which shall in no event be less than three days. A User may submit a claim for a refund for a purchase made by raising a ticket here or contacting us at support@rootpro.in and providing a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof, if required. Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any requests.

 

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns. 

 

The following terms are applicable for any products that You purchase with Us.

 we cant rertun refund exchange at any conditions

Interpretation and Definitions

 

Interpretation

 

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

 

Definitions

 

For the purposes of this Return and Refund Policy:

 

“Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to Rootpro Solutions India

 

Goods” refers to the items offered for sale on the Service.

 

“Orders means a request by You to purchase Goods from Us.

 

“Service” refers to the Website.

 

Website refers to [RootPro], accessible from https://rootpro.co.in

 

“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Your Order Cancellation Rights

 

You are entitled to cancel Your Order at the time of delivery open package or after delivered we cant take the products .

 

The deadline for cancelling an Order when you recived at the time of delivery  

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

 

By sending us an email at rootpro289@gmail.com 

We will reimburse You no later than 7 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 

Conditions for Returns 

we can not accpet any return refund or excahnge please buy products before think of twice becaue we cant give delivery and then refund return or excahnge We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

we cant rertun refund exchange at any conditions

we cant rertun refund exchange at any conditions